PRIVACY POLICY
Last updated: 13 July 2026
Moto Verde Tours respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect through motoverdetours.com, why we collect it, how it is used and protected, and what rights you may have regarding your personal information.
1. Who We Are
The website motoverdetours.com is operated by:
Moto Verde Tours
Sal Rei, João Questão Norte
Boa Vista, Cabo Verde
Email: motoverdetours@gmail.com
Telephone: +238 95 26849
For the purposes of applicable data-protection legislation, Moto Verde Tours is the controller of the personal information collected through this website.
2. Information We Collect
Information you provide directly
When you contact us through the website, by email or by telephone, we may collect:
- Your name;
- Your email address;
- Your telephone number;
- The content of your message;
- Any other information you voluntarily provide in your communication.
Please do not submit sensitive personal information through the contact form unless it is necessary for your request.
The website does not currently provide online customer accounts, online booking accounts or newsletter subscriptions.
Information collected automatically
When you visit the website, certain technical information may be collected automatically, including:
- Internet Protocol address;
- Browser and device type;
- Operating system;
- Approximate location based on your Internet Protocol address;
- Pages visited;
- Date, time and duration of visits;
- Referring website;
- Interaction and usage information;
- Cookie identifiers and similar technical information.
This information may be collected through cookies, analytics technologies, server logs and third-party services described below.
3. How We Use Your Information
We may use personal information to:
- Respond to inquiries and messages;
- Provide information about our tours, rentals and services;
- Communicate with potential and existing customers;
- Prepare for or provide requested services;
- Operate, maintain and secure the website;
- Prevent spam, fraud, misuse and malicious activity;
- Understand how visitors use the website;
- Improve the website, its content and user experience;
- Comply with legal, regulatory and administrative obligations;
- Establish, exercise or defend legal claims.
We do not use contact-form information to send newsletters or unrelated promotional emails unless you have separately agreed to receive such communications.
4. Legal Grounds for Processing
Depending on the circumstances and the law applicable to you, we may process personal information on one or more of the following grounds:
Consent
We may rely on your consent for optional cookies, analytics technologies and other processing activities where consent is legally required.
You may withdraw your consent at any time through the website’s cookie-preference settings or by contacting us.
Steps requested before entering into a contract
When you contact us about a tour, motorcycle rental or another service, processing may be necessary to respond to your request and take steps before entering into an agreement with you.
Performance of a contract
Where you become a customer, we may process information necessary to arrange and provide the requested services.
Legitimate interests
We may process information where necessary for legitimate business purposes, including responding to general inquiries, securing the website, preventing misuse, maintaining business records and improving our services, provided that these interests are not overridden by your rights and interests.
Legal obligations
We may process or retain information where necessary to comply with applicable legal, accounting, tax, regulatory or administrative requirements.
5. Contact Forms and Email Communications
When you submit a contact form, the information entered into the form is transmitted to Moto Verde Tours so that we can respond to your inquiry.
Contact-form messages may be delivered to and stored in our Gmail account. Google may therefore process relevant technical and communication information as a service provider.
We ask that you provide only information reasonably necessary for us to understand and respond to your request.
6. Cookies and Similar Technologies
The website may use cookies and similar technologies to operate correctly, remember preferences, protect forms, measure website usage and provide embedded third-party functionality.
Cookies may include:
- Necessary cookies, required for security and basic website operation;
- Preference cookies, used to remember choices and settings;
- Statistics cookies, used to understand how visitors use the website;
- Third-party or functional cookies, which may be used by services such as Google Maps.
Where required by applicable law, non-essential cookies will not be placed until you have provided consent.
The website uses Complianz to display its cookie notice and manage cookie preferences. You may accept, reject or manage optional cookie categories through the cookie banner or cookie-settings function available on the website.
Disabling certain cookies may affect the availability or functionality of some website features.
7. Google Analytics
We use Google Analytics to understand how visitors use the website and to improve its performance and content.
Google Analytics may collect information such as:
- Pages viewed;
- Approximate geographic location;
- Device and browser information;
- Referring source;
- Website interactions;
- Session duration;
- Cookie and similar identifiers;
- Internet Protocol address and related technical information.
Google processes this information on our behalf in accordance with its applicable service terms and privacy documentation.
Where legally required, Google Analytics will be activated only after you consent to statistics or analytics cookies through the website’s cookie banner.
You may withdraw your consent at any time through the cookie-preference settings.
8. Google Maps
The website may use Google Maps to display locations and help visitors find Moto Verde Tours or relevant tour locations.
When a Google Maps feature is loaded or used, Google may receive information such as your Internet Protocol address, browser information, device information, location-related data and information about your interaction with the map.
Where legally required, Google Maps will be blocked until you consent to the relevant cookie or service category.
Your use of Google Maps may also be subject to Google’s applicable privacy information and service terms.
9. Google reCAPTCHA
We use Google reCAPTCHA to protect website forms against spam, automated submissions and misuse.
reCAPTCHA may process technical and usage information necessary to assess whether an interaction is being performed by a person or an automated system. This may include:
- Internet Protocol address;
- Browser and device information;
- Website interaction information;
- Referrer information;
- Cookies or similar identifiers;
- Date and time information;
- Mouse movements, keystrokes or similar interaction signals.
This processing is carried out for website and form security, spam prevention and fraud prevention.
10. Website Hosting
The website is hosted by Hostinger.
Hostinger may process technical information necessary to host, secure and deliver the website, including server logs, Internet Protocol addresses, request information, security events and backup information.
Hostinger acts as a service provider in connection with the hosting and technical operation of the website.
11. Sharing of Personal Information
Moto Verde Tours does not sell or rent personal information.
We may share or make information accessible only where reasonably necessary to:
- Operate and host the website;
- Receive and respond to communications;
- Provide website analytics, maps and spam protection;
- Obtain professional technical, legal, accounting or administrative assistance;
- Comply with applicable law or a valid request from a competent authority;
- Protect the rights, safety, property and legitimate interests of Moto Verde Tours, our customers or others;
- Establish, exercise or defend legal claims.
Relevant service providers may include:
- Hostinger, for website hosting and related infrastructure;
- Google, for Gmail, Google Analytics, Google Maps and reCAPTCHA;
- Website administrators or technical service providers where access is necessary to maintain or secure the website.
These providers may process information only to the extent necessary to perform the relevant service or fulfil their own legal obligations.
12. International Data Transfers
Some service providers used by the website may process or store information outside Cabo Verde or outside the country in which you reside.
Where international transfers are subject to specific legal safeguards, we will rely on appropriate measures provided by applicable law, which may include contractual safeguards, recognised transfer mechanisms or other lawful grounds.
Because Internet services and cloud infrastructure may operate internationally, information may be processed in countries whose data-protection laws differ from those of Cabo Verde or your country of residence.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
In determining an appropriate retention period, we consider:
- The nature and purpose of the communication;
- Whether an inquiry resulted in a customer relationship;
- The need to maintain business records;
- Applicable legal, tax and accounting obligations;
- The need to resolve disputes;
- The establishment, exercise or defence of legal claims;
- Website security and fraud-prevention requirements.
General inquiries that do not result in a customer relationship will normally be deleted or anonymised when they are no longer reasonably required.
Information connected with an actual or potential transaction may be retained for a longer period where necessary for contractual, accounting, tax, insurance or legal purposes.
Cookie retention periods may differ depending on the cookie or service. Current information about individual cookies and their duration is available through the website’s cookie-preference tool.
14. Data Security
We use reasonable technical and organisational measures designed to protect personal information against:
- Unauthorised access;
- Accidental loss;
- Misuse;
- Alteration;
- Unauthorised disclosure;
- Destruction.
These measures may include encrypted website connections, access controls, account-security measures, software updates, spam protection and secure hosting practices.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
15. Your Data-Protection Rights
Depending on the laws applicable to you and the circumstances of the processing, you may have the right to:
- Request confirmation of whether we process your personal information;
- Request access to your personal information;
- Request correction of inaccurate or incomplete information;
- Request deletion of your information;
- Request restriction of processing;
- Object to certain processing based on legitimate interests;
- Withdraw consent at any time where processing is based on consent;
- Request a portable copy of information you provided, where applicable;
- Lodge a complaint with a competent data-protection authority;
- Receive information about relevant international data-transfer safeguards;
- Object to direct marketing.
These rights are not absolute and may be restricted where continued processing or retention is authorised or required by law.
To exercise a right, contact us at motoverdetours@gmail.com. We may need to request reasonable information to verify your identity before completing the request.
16. Complaints
You may contact Moto Verde Tours first so that we can attempt to address your privacy concern directly.
You may also have the right to submit a complaint to the competent data-protection authority.
In Cabo Verde, the relevant authority is the:
Comissão Nacional de Proteção de Dados — CNPD
Visitors located in the European Union or European Economic Area may also have the right, where the GDPR applies, to complain to the data-protection authority in the country where they live, work or believe an infringement occurred.
17. European and International Visitors
Moto Verde Tours provides information about its services to an international audience.
Where the European Union General Data Protection Regulation or another data-protection law applies to particular processing, we will process personal information in accordance with the rights, lawful grounds and safeguards required by that law.
Nothing in this Privacy Policy is intended to limit any mandatory data-protection rights available under applicable law.
18. Children's Privacy
The services promoted through this website are intended for adults.
We do not knowingly collect personal information directly from children through the website. If we become aware that personal information has been submitted by a child without appropriate authorisation, we will take reasonable steps to delete it.
A parent or legal guardian who believes that a child has provided personal information may contact us at motoverdetours@gmail.com.
19. External Websites and Services
The website may contain links to external websites, social networks, mapping services or other third-party resources.
Moto Verde Tours does not control the privacy practices, security or content of external websites. Visitors should review the privacy information provided by each external service before submitting information to it.
20. Automated Decision-Making
Moto Verde Tours does not use information submitted through the contact form to make decisions that produce legal or similarly significant effects based solely on automated processing.
Automated systems may be used for limited purposes such as spam detection, website security, traffic analysis and form protection.
21. Changes to This Privacy Policy
We may update this Privacy Policy when:
- Website functionality changes;
- New services or technologies are introduced;
- Our processing practices change;
- Legal or regulatory requirements change.
The current version will be published on this page with an updated “Last updated” date.
Material changes may also be communicated through the website or by another appropriate method.
22. Contact Us
For questions about this Privacy Policy, the processing of your information or the exercise of your data-protection rights, contact:
Moto Verde Tours
Sal Rei, João Questão Norte
Boa Vista, Cabo Verde
Email: motoverdetours@gmail.com
Telephone: +238 95 26849
Website: motoverdetours.com